Refund Policy

Effective Date: 07/05/2024

Welcome to AirBilling. This Refund Policy outlines the conditions under which refunds may be issued for our services. Please read this policy carefully.

1. General Policy

At Elite Data, we strive to provide high-quality services that meet your needs. If you are not satisfied with our service, we offer a refund policy as outlined below.

2. Eligibility for Refund

• Subscription Plans: Refunds are available for subscription plans under the conditions specified in this policy.
• Trial Period: New customers are eligible for a full refund if they cancel their subscription within the first 30 days of service. This is to allow you to evaluate our platform without financial risk.
• Billing Errors: If a billing error occurs, you may be eligible for a refund for the overcharged amount.

3. Conditions for Refund

Refunds are subject to the following conditions:

• Request Submission: A refund request must be submitted to our support team within 30 days of the billing date.
• Justification: The request must include a valid reason for the refund. We reserve the right to approve or deny refund requests based on the provided justification.
• Usage: Refunds will not be issued for accounts that have been used excessively during the refund period, as determined by our usage metrics.
• Compliance: Accounts in violation of our Terms of Service or Acceptable Use Policy are not eligible for refunds.

4. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• One-time setup fees
• Custom development work
• Consulting services
• Third-party services integrated with our platform

5. Refund Process

• Request Submission: To request a refund, contact our support team at contact@airbilling.pro with your account details and the reason for the refund.
• Review and Approval: Our team will review your request and notify you of the approval or rejection of your refund within 10 business days.
• Refund Issuance: Approved refunds will be processed and credited to the original payment method within 5-10 business days from the date of approval.

6. Changes to Refund Policy

Elite Data reserves the right to modify this Refund Policy at any time. Changes to the policy will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our refund practices.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at:

• Email: contact@airbilling.pro
• Phone: +44 20 3026 3837
• Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

By using our services, you agree to this Refund Policy and the terms outlined herein.